01 Real mandates
Client work
Paid work for businesses and organisations — from positioning and identity to websites, print and operational systems.
Explore → 45 min · CHF 149 · no follow-on obligation
The best result
starts with
clarity.
Before I design or build anything, we work out what your business actually needs. A prepared, paid diagnostic that leaves you with a useful next step — whether I implement it or not.
If I later implement one or more of my tools for you, the CHF 149 diagnostic fee is credited against that final invoice.
Why this first?
Clarity saves time twice.
In my experience, a clear, structured 45-minute conversation saves a surprising amount of time afterwards — for you and for me. It stops us jumping straight into a website, design, system or campaign before we know whether that is actually the right answer.
We clarify what you are actually trying to achieve, what is getting in the way, what we know, what we are only assuming, and what the smallest useful next move is. Sometimes that confirms what you already suspected. Sometimes it changes the brief completely.
For youA clearer decision, less wasted spend, and a useful direction even if we stop there.
For meA better brief, less guesswork, fewer loops, and a much stronger basis for anything I build afterwards.
That is why the diagnostic is not a sales call. It is the first piece of the work.
- Experience Video Platform (EVP)Tourism & Software
- Wald & Klima UrsernFoundations & NGO
- Theaterverein AndermattCultural Association
- CleanAX Facility ServicesFacility Services
- Stützpunktfeuerwehr AndermattPublic Sector
- Ursera Immo GmbHAlpine Real Estate
- Restaurant Adler AndermattHeritage Hospitality
- QSTN / question-the-markResearch & R&D
- Andermatt Swiss Alps AG (ASA)Resort Development
- The Pinte Pub & ClubHospitality & Nightlife
- Ortsbus AndermattTransit & GIS
- The Aurora AndermattEvent Systems
- Golden Indoor Golf FehraltorfSports & Leisure
- Sponsor Doc NetworkOpen Source Software
- Retrack SuiteFintech & Tourism
- Jagdverein UrsernRegional Associations
- Gemeinde AndermattPublic Sector
- Vinothek / Enoteca 1620Hospitality & Wine
- JSCM-AlpinYouth Sports & Logistics
- Hotel Bergidyll (S&S Gastro)Boutique Hospitality
- Andermatt-Urserntal TourismusTourism
- Schweizer SchneesportschuleSnowsports & Tourism
- Carefor Hair AndermattLifestyle & Salons
- Sara Weidmann (Beleghebamme)Healthcare
- Zivilschutz Uri (ZGU)Civil Protection
- Daniel Planzer (DP Immo)Real Estate Advisory
- Restaurant ToutouneHospitality
- Fondueburg HospentalPop-up Hospitality
- HM Mountain GuideAlpine Tourism
- Golfrestaurant Clubhouse 19Hospitality & Golf
- Demotool CoreSports Software
- Ursera ImmoReal Estate
- Hotel BergidyllHospitality
- Grey Hospitality (Pinte / River)Hospitality & Events
- Meyer’s Sporthaus AGRetail Sports
- Karin Wenger (Journalistin & Autorin)Journalism & Publishing
- Drogerie AndermattRetail & Wellness
- Restaurant zum Dörfli / NaturstubäHospitality
- Forstrevier Uri SüdForestry
- Beat Schmid Jagd & SchiesssportSpecialist Retail
- Vanora AGCorporate Advisory
- Elternzirkel UrsernCommunity Non-Profit
- Turnverein AndermattSports Association
- Swiss Snowsports Demo TeamElite Snowsports
02 Practical infrastructure
Systems
Tools and workflows built around how a business actually operates: intake, booking, automation, data and internal processes.
Explore → 03 Rabbit holes
Outside the box
Self-initiated ideas, prototypes and experiments — including the ones that are still on ice, not adopted, or waiting for the right partner.
Explore → Pascal Heiniger —
designer and systems builder.
I am an independent designer based in Andermatt, Switzerland. My work is about building practical digital systems around how a business actually works — not around what looks good in a pitch deck.
That can mean a website, a booking flow, an internal workflow tool, a photography system, a content setup, a prototype, or a combination. I do not sell fixed service packages. I start with a real conversation about what is actually getting in the way.
I work especially well with small businesses, tourism operations, sport organisations, local community projects, and teams with complicated workflows that have never been properly sorted. Clients are mostly in Switzerland, but I work remotely across Europe.
If you are not sure whether you need a website, a tool, or something else entirely — that is exactly the kind of conversation I am built for.
FAQ
Do I need a new website?
Not necessarily. That is exactly why every new engagement starts with the diagnostic. We first work out what is actually getting in the way before I recommend a website, a system, or any other implementation.
What do you mean by a tailored digital system?
A system built around how your business actually works — not a standard package. That might be a website, a booking tool, an internal overview, a content setup, photography, or a combination. I start with how you actually work, and build from there.
Is this only for businesses in Andermatt?
No. My clients come from across Switzerland and Europe. Andermatt is my base, but I work remotely and travel for projects that need an on-site presence.
Do you offer photography, copy and social media support too?
Yes. Photography, image editing, copy drafts, content structures and social media systems are all part of my toolkit — usually as part of a larger system rather than standalone services.
What do I get for CHF 149?
You answer three short questions beforehand, I prepare, and we talk for 45 minutes. Afterwards you receive a concise written summary covering the important facts and assumptions, the most likely primary constraint, priorities, and the smallest useful next move.
Am I committed to working with you afterwards?
No. The diagnostic is a standalone paid service. If I am the right person to implement the next step and you hire me, the CHF 149 is credited against the final invoice. If not, you keep the diagnosis and can take it elsewhere.
Do you work with existing websites and tools?
Yes. I look at what already exists before I build anything new. Often an existing system can be improved without replacing everything.
Can you build prototypes or internal tools?
Yes. I build functional prototypes and simple internal tools — for example booking overviews, forms, dashboards, or automated workflows. Not large-scale software development, but many things that are genuinely useful for small operations.
What makes this different from hiring a normal web designer?
I do not sell you a website. I first look at how your business works, and then decide which tool fits. That might be a website — or it might not. No package, no pitch deck, no standard solution.
45 minutes.
One honest
diagnosis.
CHF 149 buys clarity before implementation. We look at what you are trying to achieve, where the real constraint sits, what evidence supports that diagnosis, and what the smallest useful next move is.
The diagnostic is paid, but there is no obligation to continue. If I later implement one or more of my tools for you, the CHF 149 is credited against the final invoice.